SaltPepper AI Private Limited (“Salt & Pepper”, “we”, “us”) operates the Salt & Pepper Events Partner app for approved partners — venue owners, kitchen partners, and event add-on suppliers — on the Salt & Pepper events marketplace. This Privacy Policy explains what data the Partner App collects, why we collect it, how long we keep it, who we share it with, how we secure it, and the choices and rights you have under India's Digital Personal Data Protection Act 2023 (DPDP Act).
SaltPepper AI Private Limited (CIN U63122AS2026PTC030532), registered office House No. 12, Chandraprabha Barua Path, Silpukhuri, Guwahati, Kamrup (Metro), Assam – 781003. We are the Data Fiduciary for the data described below. For any privacy question or request, contact partners@saltpepper.ai.
We collect only what we need to run your partner account. The Partner App collects:
| Data | What | Why |
|---|---|---|
| Name | Your name / business contact name | To create and identify your partner account |
| Mobile number | Phone number in E.164 format | To sign you in via one-time password (OTP) and to notify you about your bookings |
| Email address (optional) | Your email address, if you provide it | Account management and account recovery |
| Bank / payout details | Bank account or UPI details | To pay out your earnings and settlements (required to complete onboarding) |
| GST / tax identifiers | GSTIN / tax ID, where applicable | Statutory and financial compliance, and to process payouts |
| Photos | Images you upload from your gallery or capture with the camera | To build and display your listing (at least three photos are required to publish your listing) |
| Menu documents (kitchen partners, optional) | Menu files you upload (PDF, DOC, XLS, CSV, or image) | To build your kitchen's menu and listing |
| Location (optional) | Your device's location (GPS), captured only while using the app and only if you grant permission | To auto-detect your city / locality during onboarding and, for kitchen partners, to record your kitchen's location |
| Device ID & notification token | A device identifier and a Firebase Cloud Messaging (FCM) push token | To keep your session secure and to deliver push notifications |
| Business & operational data | Bookings, availability, pricing, payouts, reviews, and notes you write | To operate your partner account and the services you offer |
| Crash & diagnostic data | Crash logs, stack traces, “app not responding” (ANR) reports, and device state at the time of an error, collected via Firebase Crashlytics. These reports are tagged with an opaque account identifier (not your name or phone number) so a crash can be linked to your partner account for diagnosis | To diagnose and fix crashes and improve app stability |
We do not collect background or continuous location (we only take a single location reading in the foreground, on permission), your contacts, calendar, SMS or call logs, browsing history, or health data. The Partner App contains no advertising, no cross-app tracking, and no third-party product-analytics SDKs, and we do not collect an advertising identifier. We do use Firebase Crashlytics to collect crash and diagnostic data so we can fix stability issues (see the tables below).
We do not sell, rent, or trade your data. We share the minimum necessary with named service providers (processors) who act on our instructions so we can deliver the service:
| Service provider | What they receive | Purpose |
|---|---|---|
| MSG91 | Phone number | Deliver your login OTP by SMS |
| Meta Platforms (WhatsApp Business Cloud API) | Phone number, message content | Send booking / transactional WhatsApp notifications, where enabled |
| Razorpay & RazorpayX | Payout / bank details, amounts, transaction metadata | Process your payouts and settlements |
| Firebase Cloud Messaging (Google) | Notification token, push payload | Deliver push notifications |
| Firebase Crashlytics (Google) | Crash logs, ANR reports, and device / diagnostic information | Crash reporting and app-stability diagnostics |
| Amazon Web Services (Mumbai & Hyderabad, India) | All operational data | Hosting and storage; data resides in India |
Subject to applicable law, you may:
You can request deletion of your partner account and associated personal data at any time by emailing partners@saltpepper.ai or by visiting saltpepper.ai/legal/partners/delete-account.html. Active or pending bookings and unsettled payouts may need to be completed or resolved before deletion. Financial and tax records may be retained for the statutory period noted in Section 6, after which they are deleted.
The Partner App is a business tool for approved partners, intended for adults aged 18 and over. Using it involves entering into a partner agreement and receiving payouts, which require the legal capacity to contract; it is therefore not offered to, or directed at, anyone under 18. Consistent with the DPDP Act 2023 (which treats anyone under 18 as a child), we do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, write to us and we will delete it.
If we materially change this policy, we will update the version and the “Effective” date above and, where required, surface the change in the app and ask for fresh consent before processing under the new terms.
Email: partners@saltpepper.ai
Address: SaltPepper AI Private Limited, House No. 12, Chandraprabha Barua Path, Silpukhuri, Guwahati, Kamrup (Metro), Assam – 781003